Electric bill uploads

If you upload an electric bill, we store the document and your inquiry so SunRoute’s account owner can review your energy use and respond. Files are not published and download access requires the owner’s sign-in. Please redact account numbers, payment information and barcodes before uploading. Contact sales@sunrouteenergy.com to request deletion. Upload consent does not subscribe you to marketing messages.

Career interest information

Career interest submissions include your contact details, sales background, preferred area, availability and any resume/profile link you provide. We store submissions in our owner-only inbox and email a notification to SunRoute and an acknowledgement to you. We use this information to review recruitment interest and respond, not to subscribe you to customer marketing. Please omit sensitive identification, financial and medical information. Contact sales@sunrouteenergy.com with privacy questions or a deletion request.

Inquiry information

Website inquiries, referrals, and chat callback requests are stored on our website server and available to the SunRoute account owner. We collect the contact details, inquiry, preferred time, referral details when supplied, and consent confirmation you submit so we can respond. If your link includes campaign labels (source, medium, campaign or content), we save validated labels with your inquiry and show them in the team notification to understand which campaigns bring inquiries. This uses the page URL, without campaign cookies, browser storage, advertising pixels or third-party analytics. We do not use these labels to confirm bookings made in an embedded calendar. Use campaign labels only for campaigns or posts, never personal details. A hashed network identifier helps limit spam. Please obtain your friend’s permission before sharing their details. Request access or deletion at sales@sunrouteenergy.com. Do not submit financial account details.

App checklist and notes

The SunRoute app stores your preparation checklist and notes on your device. These entries are not sent to SunRoute. Use Clear saved plan in the app to remove them. Public pages may be cached for offline use.

Referral introductions

When you submit an inquiry, your details are saved on our server for SunRoute Energy to respond. You do not need to send an email separately.

Guided website assistant

When you submit an inquiry, your details are saved on our server for SunRoute Energy to respond. You do not need to send an email separately.

Inquiries and calendar bookings

Home and phone bookings use an embedded Google Calendar appointment schedule. Zoom bookings use an embedded Calendly page connected to our Google Calendar and Zoom. Calendly processes your name, email, booking time and answers to consultation questions, and Zoom processes meeting details. Loading an embedded calendar also connects your browser to that provider, which may process connection information and use cookies under its own policies. Calendly Privacy Policy. Zoom Privacy Statement. Google processes booking details under its privacy policy and sends booking notifications. The calendar booking flow is separate from our website inquiry forms. Google Privacy Policy.

When you submit an inquiry, your details are saved on our server for SunRoute Energy to respond. You do not need to send an email separately.

Signed home visit authorizations

When you select Sign and send, we store your submitted visit details, typed signature, electronic consent, server-observed connection IP address, server timestamp, terms version and a PDF record in private storage. A copy is emailed to you and Authorization@sunrouteenergy.com. The website records your signature intent but does not independently verify your identity. Keep your downloaded copy and contact our team to discuss changes or withdrawal.

Home visit authorization requests

When you request a home visit through a website inquiry form, your confirmation includes an authorization link and a copy is sent to Authorization@sunrouteenergy.com. Completing and sending the authorization is a separate step; the request email does not authorize entry.

What to include

Provide only the contact information and project questions needed for your consultation. Do not include account numbers, identity documents, or other sensitive information.

Spam and bot protection

Website inquiry, referral, career, privacy-request and electric-bill upload forms use Google reCAPTCHA to help detect automated submissions. Google processes browser and interaction information for security checks. These forms cannot be submitted until verification succeeds. If verification is unavailable, contact sales@sunrouteenergy.com or (213) 722-6299. Google Privacy Policy and Terms of Service apply. Appointment providers apply their own booking verification.

Hosting and email providers

Hosting and email providers may process connection data or email content as part of operating their services. This website has no advertising pixels or third-party analytics scripts added by SunRoute.

Your privacy choices

Use our Do Not Sell or Share My Personal Information page to save a browser preference or submit a records request without an account or marketing consent. We recognize a browser-exposed Global Privacy Control signal. Privacy request details are stored in our private inbox and used to respond to your request. Your browser preference uses local storage and a first-party preference cookie for up to one year. It is separate from a request about past records. Service providers may process request details to host the site and deliver notifications.

Contact and requests

For questions about information you send to SunRoute Energy, contact sales@sunrouteenergy.com. This notice describes the current website and will need to be updated if additional data collection or integrations are introduced.